If you are not completely satisfied with your purchase, you may return it to us in its original condition for a complete and immediate refund, within 30 days of receipt. This refund will cover the initial cost of the items purchased and delivery, but not any delivery charges incurred by you on returning the product/s to us.
If the item is damaged or we have supplied you with the incorrect product, we will arrange a replacement and for the item to be collected. If, after your order has been dispatched, you wish to cancel the order because you no longer require the books, you will need to send the goods back to us at your own expense. When the goods are received back in good condition we will refund you for the goods and any postage you paid on your original order only.
Our refund guarantee is in addition to your statutory rights and does not affect them in any way.